TPG Community

Ask, answer and talk about our products

Constant drop outs after dropping plans

Level 1a

I recently dropped from the 100 plan to the 50 plan and ever since I've been having 2 to 3 dropouts per day.

Any way to fix this?

1 REPLY
Moderator

Good day @joelltham,

 

Welcome to TPG Community!

 

We've checked the account and was able to run some test, but the result is inconclusive. We'd like to look into it further. We will arrange a call from our Tech team tomorrow. Please shoot me a private message of your preferred time and best number to be contacted.

 

Kind regards,