Constant dropouts and low internet speed

[jpalm3562]

Have experienced regular and consistent drop out with low down load speeds.
TPG speed test says 27mbs other test sources are as low as 2 or 3. What’s happening

[BasilDV]

Hi @jpalm3562

Welcome to the Community!

We've created an article that may help you troubleshoot your connection speed issue.

Check it here: Slow speed issue

Are you using a WiFi or a Wired connection? If WiFi, then signal interference may be causing the problem.

We've created some articles that will help you improve your home WiFi network.

• Wireless Channel on your modem - what is it and why should I change it?
• Easy Steps to Improve Wi-Fi Connection In Your Home

If you are still experiencing issues after performing the troubleshooting, please send me a PM with your TPG username or customer ID number.

BasilDV