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Continuous NBN FTTN dropouts

pfreelan
Level 2

I am getting continuous NBN FTTN dopouts. Over the past few days I am getting over 10 dopouts per day which is making working from home almost impossible. When the link drops out, my TPLink VR1600 modem DSL and internet lights drop, and it takes up to 5 minutes to reconnect. I have rebooted the modem multiple times with no improvement. I have had an NBN technician attend previously (over 12 months ago) and look at connections within my house, but that has not solved the issue. Where do I go from here?

Thanks,

Paul

2 REPLIES 2
BasilDV
Moderator

Hi @pfreelan 

 

We'd like to have a better understanding of the situation and let's see what we need to do to stabilise your connection.

 

Please send us a private message with your account details.

 

BasilDV

pfreelan
Level 2

Thanks, done