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Cost of cancelling my service

Kdubbs
Level 2
Hi
I have private messages other cust reps who said someone would call me. No one has so rather than mess around waiting for TPG to get their act together I have 3 months left - I will cut my losses and cancel and sign with a new company when I move house. Where do I find the pay out figure?
3 REPLIES 3
BasilDV
Moderator

Hi @Kdubbs

 

We're saddened to read that you've considered terminating your service with us.

We'll raise this with our Accounts team and have someone to call you today between 5PM - 6PM to further discuss the process.

 

BasilDV

Kdubbs
Level 2
Hi
Don’t bother. Sticking with TPG for time being as it’s just to hard to do anything via messages etc. forget the request to cancel
BasilDV
Moderator

Hi @Kdubbs

 

We'll advise our Accounts team.

 

Let us know if you need further assistance.

 

BasilDV