TPG Community

Get online support

Could I still use in my old home for a few more days while moving home to a new address with TPG

Level 2

As titled, I am currently using TPG with a month to month plan, and will be moving to a permanent new home.

As with many people who moves their home, there would be a few days of overlapping in between the old and the new ones, and preferably there is still internet access in both for those few days.  Would TPG allow that?


Hi @my2108


The service on the old address should stay active, while the service on the new address is being installed.

Once the service is active on the new address, then the connection on the old one will be cut off.


We'd like to check on the account for further checking.

Shoot me a PM with your TPG username or customer ID number.