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Current balance is fine but phone service is 'unfinancial'

Helenz
Level 2

Hello,

 

I can receive but can't make calls on my home digital voice line. My current balance is fine - nothing outstanding - but for some reason my digital voice service is 'unfinancial'. Please help as I need to make phone calls!

 

H

2 REPLIES 2
BryanR
Moderator
Hi  ,
We apologise you're having this issue, please PM me your TPG username or Customer ID / Mobile No. so I can further assist you - Regards
 
Helenz
Level 2

Just PMed you. thanks.