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Nothing happended after I updated my payment method

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Level 1a

I made a phone call and a guy helped me created an account and chose a plan. I updated the payment method of the account and nothing happened. When will I get my router?

2 REPLIES 2
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Level 1a

btw my acc number is ********

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Moderator

@javaboyhong wrote:

I made a phone call and a guy helped me created an account and chose a plan. I updated the payment method of the account and nothing happened. When will I get my router?


Hi @javaboyhong 

I am looking into this for you, from what  I can see it is a very  new account. 
Can you Private Message me the "code" you're about  to recieve via TXT

Cheers 
Mal