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Ticket logged 03/11/2020 outstanding

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Level 2

Hi,

I logged a ticket last Tuesday that is waiting to be actioned. I now have no internet connection which I need to be able to continue to work from home. Could I ask for a response regarding this, thanks.

2 REPLIES 2
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Moderator

Hi, Tima1

Thank's for reaching out,  May we request for your customer ID or TPG username to be sent via private/Direct message so we can locate your account to assist with your internet issue. - kind regards

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Level 2

Hi, thanks. Message sent