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DNS Server not available

cada2020
Level 2

I was hopeful, but it didn't work both the laptops and mobile devices all dropped out within minutes. Back to the waiting game.

Jhoey
Moderator

Hi @cada2020,

 

Our sincerest apologies for the experience, I have re-escalated the matter to our Engineers as drop outs are still evident on your connection. An update will be provided within 24 hours regarding the progress of the case. 

 

Regards, 

Jhoey

SteveK
Level 5

@cada2020 wrote:

....same issue with the automatic TPG DNS servers. I am aware that manual is not available for home users. 

 

What do you mean ?

 

I use 8.8.8.8 and it never misses a beat, very fast and reliable