Hi @tristangarthe,
A firmware may or may not fix the connection issue hence it's best to check everything service-related to ensure that the issue won't reoccur.
We'd be happy to perform troubleshooting along with you. Please send your Customer ID/username via private message so we locate your account and run remote tests on our end.
Thanks!
Ahra_G
Hi,
My internet drops down to less than 1mbps on a daily basis. As soon as I reset the Arris 8200, all is fine again for anywhere between 12-48 hours.
Is there a firmware update for the 8200, otherwise I'm out of ideas.
Regards
Tristan
