TPG Community

Get online support

Data Upgrade Timeframe

Level 1a

Waiting since Friday morning for Dataplan upgrade to be processed.  When will this be done?!


Hi @6464184,


For customers who want to upgrade/downgrade their NBN plans, we have created these articles which may help:




In your case, we can see that the plan upgrade has been completed.


Should you need further assistance, feel free to search community for help or chat with us at  and we'd be glad to assist you.