Disconnection

[Jp1]

My internet has been disconnected because of being unpaid however my bank statements say it’s been paid. We have been on the phone all day on hold and can’t get through to anybody to resolve this issue

[peter_k]

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter