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Download Speed is still less than 1 Mbps after upgrading to NBN25 plan

Level 2
Level 2

Hi, I have upgraded my plan to NBN25, download has been stable around 23 but upload is still around 0.7

Is there anything I need to do to improve upload speed? Thank you.


Hi @PA,


We've created some articles that will help you troubleshoot the Slow speed issue.


If you are using a WIFI connection, then you may check these links to improve your home network.


If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community