Download Speed is still less than 1 Mbps after upgrading to NBN25 plan

[PA]

Hi, I have upgraded my plan to NBN25, download has been stable around 23 but upload is still around 0.7

Is there anything I need to do to improve upload speed? Thank you.

[Riezl]

Hi @PA,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community