Drop outs

[kwhite1957]

I am having network drop outs every day / this has been happening for ages but I have put up with it but now that I have netflix and occasionally work from home it is driving me mad - there are never any outages / if modem turned off them on makes no difference/ it always resolves winning 5 or so minutes but enough is enough

[BasilDV]

Hi @kwhite1957

Welcome to the Community!

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV