NBN internet keeps dropping out

[brendandoregan1]

Hi TPG,

Our NBN internet in Bayswater Perth keeps dropping out lately, usually works fine not recently, I have Tv and  PC hard wired to router so its not a WIFI issue. Can TPG check out line and service, have used TPG app and comes up fine. But it is intermittent outages.

Thanks Brendan

[BasilDV]

Hi @brendandoregan1

Thanks for raising this to our attention.

Is it time specific or it happens at a random time?

Have you tried rebooting the modem/router?

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV