Dropouts

[bepascual72]

Hi TPG,

I believe a lot of customers will leave because of your service. You are too quick in sales and too slow in tech support. At least talk to me so i might understand.

Thanks,
Benny

[Ken-C]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

kind regards

[Ken-C]

HI there bepascual72

Ive checked some things here and i can see NBN has been working on your line for the last few days in relation to dropouts on your service .

They have an open incident out on your line and i can see you have an appointment to resolve the matter today Wednesday, 20 May 2020, 1:00 PM - 5:00 PM.

Please let me know if you have any further questions or concerns,

All the best,

KInd regards