NBN

bepascual72
Level 2
Hi Helpdesk,

Can someone please give me a call on the number I provided in the email. Cust ID is 5408616. No outage in my area and yet line is dropping out. I have to do something for work which is very important. I need the stable connection and this is what was assured of me for keeping with you on NBN. Please call me right now.

Thanks,
Benny
2 REPLIES 2
luisc
Moderator

Hi

 

My records shows that you have contatec our technical team, We will contact your shortly

 

Thanks

Ken-C
Moderator

HI there bepascual72

 

Ive checked some things here and i can see NBN has been working on your line for the last few days in relation to dropouts on your service .

 

They have an open incident out on your line and i can see you have an appointment to resolve the matter today Wednesday, 20 May 2020, 1:00 PM - 5:00 PM.

 

Please let me know if you have any further questions or concerns,

 

 

All the best,

 

 

KInd regards