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Dsl light on no internwt recived email saying internet activated

Levithomp1
Level 2
Ive recived a email and text saying my internet was now activated but no internet light ive reset the modem 3 times and still nothing
1 REPLY 1
BasilDV
Moderator

Hi @Levithomp1 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

They've guided you to configure the modem manually in order to get the internet connection.

You've confirmed that the service is working as you were able to browse.

 

Should you require further assistance, please let us know.

BasilDV