EMAIL DOWN

freezer101
Level 3

Hello my TGP email service along with my brother and sister-in-laws TPG Email is not working. No one is receiving anything. But we can send it out no one gets anything can we please sort this out?

2 REPLIES 2
freezer101
Level 3

Update!

Email works but TPG customers are not getting emails sent to them by other TPG Customers. So Sending and or receiving from a TPG account to another TPG email account is not working.

Ahra_G
Moderator

Hi @freezer101, 

 

Are there any errors whenever you try to send to another email address (tpg email/non-tpg email)?

 

Send in the email address via private message so we can have a look. 

 

Thanks! 

Ahra_G