EMAIL OUTAGE

louismarion
Level 2

Unable to connect to my email again. When is this going to be fixed.?

2 REPLIES 2
mtsl
Level 2

Thought this had been fixed, post office now loads for me, but cannot open any messages. Following error occurs when trying to open a messag:

 

Failure creating folders in tmp directory. Web server user must own tmp/s/ and sub folders and have access permission

 

Are others having this issue?

Ahra_G
Moderator

Hi @louismarion & mtsl, 

 

There has been a common issue which affected the use of the TPG Post Office. 

 

This has been fixed by our Network Team and should be back to working as normal. 

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

 

To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app 

 

Regards,

Ahra_G