Hi. I run a smail email server in my office. Lately I am finding that sending email leaves my email server ok (queue empty, logs say sent) but the recipient does not receive their email. They finally receive it after a lengthy time (5 days some times).
There is no notification of delay or anything.
A client has inspected the email header that they received and advised that the problem is at the provider end. I have attached some details they have sent me. If someone could please advise as we are currently sending via a generic GMAIL account.
If you are using TPG email, we'd like to gather more info so we can assess what's causing the delays.
Let us have the screenshot of the header via private message along with your email address or TPG username/Customer ID to better assist you.