Hi. Since yesterday morning I cannot access certain websites.  ie tpg.com.au doesn't load but community.tpg.com.au loads fine nbnco.com.au doesn't load but google.com loads fine   TPG service status page showed on the 06/03/2024 that there was maintenance happering in the FOOTSCRAY area, where I am, and it would finish @ 6am. Ever since then the internet hasn't working correctly. Ive tried resetting everything to no evail. Nothing's been touched/changed on my end.   I plug in a 4G modem and all websites mentioned above work on my network. Back to TPG and some sites work and some don't.  Can you advise if there is still currenty an issue or what could be the problem? ... View more

I am moving house and going onto the OPTICOMM network. I need to cancel my current TPG service, but cannot find anywhere to cancel. Tried to call but was on hold for ages. Please assist.   ... View more

I wish to cancel my Domain Name and Email hosting service with TPG, but NOT my NBN service. How do I go about doing this ?   Thank you.     ... View more

Hi. TPG email servers blacklisted. Is this being addressed ?   Diagnostic-Code: smtp; 5.3.0 - Other mail system problem 550-'The sending IP (60.241.0.15) is listed on https://spamrl.com/. Please resolve this and retry.' (delivery attempts: 0) mxtoolbox.com   Checking 60.241.0.15 against 82 known blacklists... Listed 3 times with 2 timeouts   Blacklist Reason TTL ResponseTime    LISTED ivmSIP 60.241.0.15 was listed  Detail 2100 1 Ignore  LISTED UCEPROTECTL1 60.241.0.15 was listed  Detail 2100 0 Ignore  LISTED UCEPROTECTL2 60.241.0.15 was listed  Detail 2100 0 Ignore  OK 0SPAM   ... View more

Hi. I run a smail email server in my office. Lately I am finding that sending email leaves my email server ok (queue empty, logs say sent) but the recipient does not receive their email. They finally receive it after a lengthy time (5 days some times).   There is no notification of delay or anything.   A client has inspected the email header that they received and advised that the problem is at the provider end. I have attached some details they have sent me. If someone could please advise as we are currently sending via a generic GMAIL account. ... View more