Hi @drbob,
We suggest to contact directly our postmaster to get real-time update, you may reach them at postmaster@tpg.com.au.
Regards,
A couple of weeks ago, I was expecting an email from the ATO to advise me of the outcome of my income tax submission. However, while my wife who uses gmail got the email (we filed within a couple of minutes of each other), I never received an email and after a few days I logged in to my.gov.au and indeed, my tax return had been processed and I should have received the email but did not. I fear that tpg is using filters that are misbehaving. For my part I would rather receive tons of junk email rather than miss a single important one. I have reported before on missing time-sensitive and financially important emails but it seems that nothing has changed?
