TPG Community

Get online support

Email notifications for planned maintenance

sprocers
Level 2

Hi TPG,

 

Can you please provide 24h notice when there will be planned maintenance that causes an outage? A spam email would be sufficient.

 

Thanks,

 - Alex

1 REPLY 1
BasilDV
Moderator

Hi @sprocers,

 

Welcome to TPG Community!

 

Thank you for taking the time to leave a review. We welcome all feedback as hearing from our customers is the best way we can improve our business.

 

At this time we don't send individual customer notifications of these maintenance windows, but we appreciate the suggestion and will pass it on internally.

 

You may visit our Service status  page for the lists of the areas that will have a planned maintenance.

 

Kind regards,

BasilDV