Email

Holden569
Level 2

When I go into my email on my ipad this comes up. 
what does this mean please? 

3 REPLIES 3
Dons2000
Level 3

I'm getting similar pop up error message when I open Outlook (Office 2016) to view my TPG emails. This started today.

 

The pop up warning states; "The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect." When you view the security certificate it indicates it is issued to "mail.wondercom.com.au", not TPG, and expired 7/05/2017.

 

According to web searches, "Wondercom" appears to be an old subsidiary business of TPG.

If that is the case, why is TPG all of a sudden today, using a subsidiary company's expired security certificate on TPG's mail server????

 

This needs to get fixed now. 

Ahra_G
Moderator

Hi @Holden569 & @Dons2000,

 

The email issue was raised to our System Administrators and have confirmed that everything should be working properly now. 

 

Should this not be the case, please don't hesitate to send us a private message in order for us to assist accordingly. 

 

 

Regards,

Ahra_G

Dons2000
Level 3

Hi @Ahra_G ,

 

Looks like the fix has worked, no problems in last 24 hours.

 

Thanks & regards