Emails not being sent

Joe_a
Level 2

I am using Thunderbird email client and the email app on my samsung mobile phone. Both have rejected the sending of my emails saying that my account is detected as sending spam and has been rejected my my email client, TPG. I have already changed my password and the same occurs.

 

Norton installed on my laptop has also rejected the sending of any emails too even after a password change.

1 REPLY 1
BasilDV
Moderator

Hi @Joe_a

 

Thanks for raising this to our attention.

 

Please send me a PM with the problematic email address and the error message that you received.

You may include the outgoing mail settings that you are using for your email client (Thunderbird and Mobile Mail).

 

BasilDV