Error message when trying to access other services

[7241010]

I cannot seem to get into other services.
I have been trying for a few days now and it is still not working.

[Ahra_G]

Hi @7241010,

Please try to use your Customer ID or mobile number as your username and let us know how it goes. 

-Ahra_G

[7241010]

I have tried with my customer ID and username but I still can not access other services.

[Ahra_G]

Send us a private message and we'll help sort this out. @7241010.