Welcome to the community!
We would like to offer our sincere apologies for the Wireless slow speeds you are currently facing with your connection.
I was able to locate your account using your community details and ran initial tests on your connection.
Test result shows your service is getting a passing speed on the line and connected for 22h 52m.
We have an existing article that will guide you on how to improve your wireless connection available here.
Tell me how it will go.
@Momaomaoah1 did you try the suggestions @Shane provided above? Your modem is currently getting 13.368 Mbps for the downstream, the current session is stable for more than 38 hours. Though it is not common practice I personally switch my modem off when I'm out of the house. It gives the electronic device a bit of a rest and refreshes the connection.