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Extremely slow upload speeds

Cain
Level 2

http://tpg.speedtestcustom.com/result/a128ef90-943a-11ea-a46c-919113984ac3

 

Not sure what the issue is, but I've tried calling multiple times today. We have 4 people working from home using the connection and trying to play games at night, up until 2 days ago we had no issues doing all of the above.

Please resolve asap.

2 REPLIES 2
Cain
Level 2

I have also have been on hold for 2 hours so far, after finally getting in the queue.

I had recieved a call back with no one on the other end of the line previous to this.

peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter