FTTB Upload Speed Cut From 40 to 20 Mbps

[ayb]

My 100/40 Mbps service has just had its upload speed reduced to 20 Mbps.

Wasn't notified of this - can you please put it back to 40 Mpbs!!

[Ahra_G]

Hi @ayb, 

Let's have a look at your account. Any chance you can PM your TPG username or Customer ID? 

Thanks! 

Ahra_G