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FTTB constant dropouts

xfoobarx
Level 2

Hiya,

My TPG FTTB internet connection (tpollock), has been constantly dropping. I've reset my router and everything, but I get maybe two or three minutes online before I'm kicked for about ten minutes. It's super frustrating, especially since I'm on leave.

Any outages or anybody else experiencing this one, particularly in the eastern suburbs of Sydney?

Thanks!

 

2022-12-28 13:25:57 System Notice WAN connection INTERNET_R_VID_2:IPv4 connected.
2022-12-28 13:25:32 User Level Notice CWMP:Cwmp post inform success.
2022-12-28 13:25:32 User Level Notice CWMP inform message: parameter change.
2022-12-28 13:25:32 User Level Notice CWMP inform message: event: 4 VALUE CHANGE.
2022-12-28 13:25:30 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 connected.
2022-12-28 13:25:26 System Notice WAN connection Other_B_VID_9:IPv4 connected.
2022-12-28 13:25:25 System Notice DSL connection is activated.
2022-12-28 13:25:01 System Notice WAN connection Other_B_VID_9:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:24:58 System Notice WAN connection INTERNET_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:24:56 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:24:56 System Notice DSL connection is deactivated .
2022-12-28 13:23:48 System Notice WAN connection INTERNET_R_VID_2:IPv4 connected.
2022-12-28 13:23:38 User Level Notice CWMP:Cwmp post inform success.
2022-12-28 13:23:38 User Level Notice CWMP inform message: parameter change.
2022-12-28 13:23:38 User Level Notice CWMP inform message: event: 4 VALUE CHANGE.
2022-12-28 13:23:22 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 connected.
2022-12-28 13:23:18 System Notice WAN connection Other_B_VID_9:IPv4 connected.
2022-12-28 13:23:17 System Notice DSL connection is activated.
2022-12-28 13:22:51 System Notice WAN connection Other_B_VID_9:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:22:48 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:22:48 System Notice DSL connection is deactivated .
2022-12-28 13:22:28 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 connected.
2022-12-28 13:22:23 System Notice WAN connection Other_B_VID_9:IPv4 connected.
2022-12-28 13:22:22 System Notice DSL connection is activated.
2022-12-28 13:21:59 System Notice WAN connection Other_B_VID_9:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:21:56 System Notice WAN connection INTERNET_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:21:54 System Notice WAN connection TR069_VOICE_R_VID_6:IPv4 disconnected.(ERROR_NO_CARRIER)
2022-12-28 13:21:54 System Notice DSL connection is deactivated .
1 REPLY 1
Ahra_G
Moderator

Hi @xfoobarx

 

For outages/maintenance, you may check our Service Status page here

 

If your area is not listed, PM us with your Customer ID or username so we can check your connection. 

 

Thanks! 

Ahra_G