FTTB is soooo slow

[Renabler]

All day today my FTTB has been ridiculously slow. It can’t even connect to the speedtest. I’ve turned it on and off and it’s not improved.

What is going on?

[Manuel]

Hi @Renabler,

Welcome to the Community. Thanks for raising this issue.

Yesterday there was a fibre cut in the Sydney CBD that affected a very small number of our FTTB customer's.

This issue was rectified yesterday by our technicians and checking your service everything seems good now.

Please reply if your still experiencing any issues in regards to this.

Cheers,

Manuel