FTTB stopped working

[gmont]

Internet suddenly stopped working last night. Internet light on the router is not on. Tried multiple resets to no avail. Connection has been down now for 12 hours

[Ken-C · Accepted solution]

Hi there             

 Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

Kind regards