FTTC NBN NCD Connection Light Flashing RED / No Internet

[aphalon]

Hi there, 

After a big thunderstorm passed through our suburb a couple nights back. The FTTC NBN Box is now making a clicking sound & one of the lights (Chain Link) is flashing red.

I have checked the connections, unplugged & reattached everything. Checked the NBN Outage by address. No outage to be reported.

Currently using my mobile to access the internet.

Very frustrating & the clicking sound is driving me nuts...

Can you please help?

[Anonymous]

Hi @aphalon,

Thanks for reaching out to us. We can definitely assist you on checking your service status; hence, it is best to PM your TPG account details and we'll conduct necessary tests to see as to what is causing your service interruption. 

How do I private message (PM) in the community

Regards, 

Angeli