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FTTN Frequent dropouts

Level 3

more overnight

2018-01-05 03:33:10SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-05 03:33:08SystemNoticeDSL connection is activated.
2018-01-05 03:30:32SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-05 03:30:32SystemNoticeDSL connection is deactivated .
2018-01-05 00:07:57SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-05 00:07:55SystemNoticeDSL connection is activated.
2018-01-05 00:05:22SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-05 00:05:22SystemNoticeDSL connection is deactivated .
2018-01-04 23:18:45SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-04 23:18:44SystemNoticeDSL connection is activated.
2018-01-04 23:14:58SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-04 23:14:58SystemNoticeDSL connection is deactivated .
2018-01-04 22:31:12SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-04 22:31:10SystemNoticeDSL connection is activated.
2018-01-04 22:27:50SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-04 22:27:50SystemNoticeDSL connection is deactivated
Moderator

Good day @mylestoomey.

 

Thank you for providing the details.

 

I have requested to re-open the escalated ticket for further investigation since the issue re-occurred. Updates will be given within 24 to 48 hours.

 

Kind regards,

Level 3

Only 6 dropouts today. Sadly thats a big improvement.

 

Date Type Level Log Content

2018-01-09 16:59:45SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 16:59:43SystemNoticeDSL connection is activated.
2018-01-09 16:56:09SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 16:56:09SystemNoticeDSL connection is deactivated .
2018-01-09 16:13:53SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 16:13:51SystemNoticeDSL connection is activated.
2018-01-09 16:11:06SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 16:11:06SystemNoticeDSL connection is deactivated .
2018-01-09 11:38:01SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 11:37:59SystemNoticeDSL connection is activated.
2018-01-09 11:34:05SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 11:34:05SystemNoticeDSL connection is deactivated .
2018-01-09 03:25:13SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 03:25:11SystemNoticeDSL connection is activated.
2018-01-09 03:22:48SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 03:22:48SystemNoticeDSL connection is deactivated .
2018-01-09 02:16:51SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 02:16:49SystemNoticeDSL connection is activated.
2018-01-09 02:13:56SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 02:13:56SystemNoticeDSL connection is deactivated .
2018-01-09 00:23:02SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 connected.
2018-01-09 00:22:58SystemNoticeDSL connection is activated.
2018-01-09 00:20:38SystemNoticeWAN connection INTERNET_TR069_VOICE_R_VID_2:IPv4 disconnected.(ERROR_NO_CARRIER)
2018-01-09 00:20:38SystemNoticeDSL connection is deactivated .
Level 3

Spoke to soon...7 dropouts today  now.

Level 1b
Hi ,
Has your issue been resolved at the end ?
I have exactly same issue, maybe worse, 16 drops for me yesterday...
Moderator

Good day @sdner,

 

The connection of @mylestoomey seems to be stable, since it's been connected for more than a week now.

 

We'd like to look into your account to understand the situation. Please shoot me a private message with your TPG username or CID number.

 

Kind regards,