Hi,
I have requested to transfer my previous NBN service FTTP to my current address on 15th Dec 2017. Unfortunately I have to sign the new plan up which is FTTN with 12 months contract. However, it has been almost 2 weeks without internet at my place, and has affected a lot of works.
I tried to check online about instalation progress. It always states "Instalation stage 2". Please check it out for me. It seems the technitians are on holiday during the Christmas and New Year. I have suffered with TPG previously with my first NBN instalation, I hope this time won't take that long. Otherwise I do consider to move onto other providers with better service and cheap fees.
