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FTTP UPGRADE AVAILABLE?

ucdebz
Level 2

I have recieved a letter from NBN CO stating my area is available for the fttp upgrade, when i go the the link of providers TPG is not listed? is TPG participaing in this program? if so, how do i go about applying for the upgrade.

4 REPLIES 4
BasilDV
Moderator

Hi @ucdebz 

 

We do participate in the NBN Fibre upgrade program.

 

We'll register your interests and a team will be in touch with you as soon as it is ready to be installed.

 

Kindly send us a private message with your account details.

 

BasilDV

whitecat123
Level 2

I'm interested in finding out more about this too. 

Anthonyh7676
Level 2
I am also trying to get a FTTN to FTTP upgrade and have spoken to multiple people there. When I first called up I was told it could be done, and when I followed up yesterday I was told you are not participating in the NBN Fibre upgrade program and it cannot be done.

If I churn my NBN connection to a competitor they can do the fibre upgrade, and offer the 100/20 plan at the same pricing as you, please help me I don’t want to leave as I have been a customer for years.
Shane
Moderator

Hi @Anthonyh7676 ,

 

Let us help check the status of the free FTTP program in the area. Could you shoot us a PM with your details to proceed.

 

How to send a PM? 

 

Regards,

 

I am also trying to get a FTTN to FTTP upgrade and have spoken to multiple people there. When I first called up I was told it could be done, and when I followed up yesterday I was told you are not participating in the NBN Fibre upgrade program and it cannot be done.

If I churn my NBN connection to a competitor they can do the fibre upgrade, and offer the 100/20 plan at the same pricing as you, please help me I don’t want to leave as I have been a customer for years.