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Failed Email to TPG Address

usagiart
Level 2

Reporting-MTA: dns; gateway13.unifiedlayer.com
X-Postfix-Queue-ID: 1796C2007779E
X-Postfix-Sender: rfc822; charles@******.com.au
Arrival-Date: Sun, 4 Sep 2022 23:08:31 -0500 (CDT)

Final-Recipient: rfc822; @****@tpg.com.au
Original-Recipient: rfc822;*****@tpg.com.au
Action: failed
Status: 5.0.0
Remote-MTA: dns; asav.tpg.com.au
Diagnostic-Code: smtp; 550 #5.7.1 SPF unauthorized mail is prohibited.

 

 

Hi Hi TPG Comm,

Hopefuly I can get some help. One of my senders frequently gets the attached email failure error when trying to email me at my @TPG.com.au address. They can send from their @Me.com address successfully and I receive emails successfully from all other senders.

I suspect an issue with their domain that is failing? Is that correct? 

Thanks

Nat

1 REPLY 1
BasilDV
Moderator

Hi @usagiart

 

We've responded to your post here.

Let's keep the discussion under 1 thread to avoid any traffic.

 

BasilDV