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Free SuperFast home internet boost from 06/04/21

Level 2

I have 2 sites with NBN internet connection and one of then received a SMS in Feb and that address was upgraded to the SuperFast 200mbp/s. 

I then received a message for my other Address which stated to be ugraded on 06/04 however this has not happend, I did contact your support and spoke to an agent who confirmed she was going to check on this and get back to me and I will receive an SMS and nothing until now have I heard back.


Can I know what the procedure is to get my free superfast updated?



Hi @kaushikpatel86, we can see that you have been in touch with one of our moderators who addressed the concerns raised. If you have further queries, please let us know.