Free super fast speed upgrade

[coref1]

Hi,

I also recieved the email advising I have received the free 6 month speed boost starting yesterday however my speed is still 50 down 20 up.

Your assistance would be appreciated. I can't through on the phone.

[Riezl]

Hi @coref1 ,

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community