Free super fast speed upgrade

[bullspit3029]

Hi I recently received information regarding Free super fast speed upgrade. I am currently on nbn50 plan HFC. I rebooted my gateway and nbn device but I am only geeting upto 100mbps on ethernet connection. I have an Archer 1600v modem supplied by TPG. Should I be able to achieve top speed of 200 mbps or is 100mbps acceptable for TPG. 

[Anonymous]

Hi @bullspit3029, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account. To send a PM, please refer to this link: How do I private message (PM) in the community