Fttb broadband

Doug1957
Level 2

My Fttb broadband is erratically unreliable. It can work fine for a couple of days and then it starts failing. When that happens no matter how often the modem is reset the service can be off for hours. I have never experience an internet service that is so unreliable.

1 REPLY 1
BasilDV
Moderator

Hi @Doug1957 

 

Was it dropping or no service at all?

 

Did you notice any changes with the light status of the modem/router once it occurs?

 

Will the internet drop on a specific time or its random?