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Hi @chimaira56
We checked it further and can confirm that there's no reported outage that affected your service.
There's a possible fault within the NBN line as we detected a fault after running a line test.
This has been raised to our Engineering team for further investigation and updates will be provided via SMS or phone call within 24 to 48 hours.
BasilDV
Hi @chimaira56
We understand that the service has been restored as the NBN technician fixed the fault,
Let us know if you need further assistance.
BasilDV