Fttc box clicking

[chimaira56]

Internet is currently unavailable. Router seems to be functioning but the fttc box is not. It's trying to connect but keeps clicking and failing. Would like to know if there is an outage as when I check with nbn it says there is no current outage.

[BasilDV]

Hi @chimaira56

We checked it further and can confirm that there's no reported outage that affected your service.

There's a possible fault within the NBN line as we detected a fault after running a line test.

This has been raised to our Engineering team for further investigation and updates will be provided via SMS or phone call within 24 to 48 hours.

BasilDV

[BasilDV]

Hi @chimaira56

We understand that the service has been restored as the NBN technician fixed the fault,

Let us know if you need further assistance.

BasilDV