HG658 and 2.4ghz

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Level 1a

Hi

I have some security cameras that connect on the 2.4ghz band.  Since the beginning of April they are no longer connecting.  It appears that the band is no longer available.  I am using a TPG supplied HG658  Home Gateway.

 

is it possible that it is faulty?

Thanks

Tehanne

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @jasonntehanne ,

Thank you for letting us know that your fault is fixed.

Kindly Regards,

Sajal

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2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Moderator

Hi @jasonntehanne ,

Thank you for letting us know that your fault is fixed.

Kindly Regards,

Sajal

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