TPG Community

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Have not received modem

Highlighted
Level 1
Said receiver address is not valid
1 REPLY 1
Moderator

Hi @Helenhhj

 

Welcome to TPG Community!

 

 

Thanks for bringing  this matter to us, I've located your account using your community details and have seen the notation from Startrack. To further verify this conflict, can you please send us a Message with your complete delivery address and we'll have this coordinated with our Modem Team. Thank you.