TPG Community

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Have not received modem

Level 1
Said receiver address is not valid

Hi @Helenhhj


Welcome to TPG Community!



Thanks for bringing  this matter to us, I've located your account using your community details and have seen the notation from Startrack. To further verify this conflict, can you please send us a Message with your complete delivery address and we'll have this coordinated with our Modem Team. Thank you.