Hi

Highlighted
Level 1
Hi! How I can see if it's online?
3 REPLIES 3
Moderator

Hi @dianefalsis 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

Highlighted
Moderator

Hi

What are you having an issue with?

 

John

Highlighted
Moderator

Hi @dianefalsis 

 

Your modem has just came online 1 minute ago.

You can check if everything is working now using a cable direct to the modem, or by using the WIFI which should have the SSID/PW written underneath the modem on a sticker.

 

Thanks,