Hi

[dianefalsis]

Hi! How I can see if it's online?

[David_M]

Hi @dianefalsis 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[johnp]

Hi

What are you having an issue with?

John

[David_M]

Hi @dianefalsis 

Your modem has just came online 1 minute ago.

You can check if everything is working now using a cable direct to the modem, or by using the WIFI which should have the SSID/PW written underneath the modem on a sticker.

Thanks,